Our Privacy Policy
PRIVACY STATEMENT
At Stay Tuned Sports Medicine, we hold your privacy in the highest regard. We are committed to safeguarding your personal information and ensuring its confidentiality. Trust is paramount in our patient-provider relationship, and we value your confidence in sharing the necessary information for us to provide top-quality healthcare services. Our commitment to your privacy is rooted in compliance with all relevant federal and state laws and regulations concerning privacy and data protection.
OUR PRIVACY POLICY
Our Privacy Policy is designed to outline how we manage your personal information transparently. It details the types of personal information we collect, the purposes for which we collect and use it, and the measures we take to secure it. As part of delivering healthcare services, Stay Tuned Sports Medicine (“Stay Tuned”) and our team members will gather sensitive health-related information about you.
We collect only the information essential for delivering high-quality healthcare. With your consent, we may share information with your current treating physician and other healthcare providers involved in your treatment. If you do not wish to have your health information shared with these providers, please inform us. According to privacy legislation, you have the right to access the information we retain, which can be requested in writing. The practice may charge reasonable fees for providing this information, and some time may be required to prepare the requested records.
USE OF HEALTH INFORMATION
We may disclose specific health and billing information to insurers, third-party insurers, and workers’ compensation authorities to fulfil their claim assessment and payment requirements. Our practitioners will consult with you and limit such disclosures as necessary. It may impact your insurance claim if you request that specific information be withheld.
To release information to third parties, including insurance companies, we require your explicit permission and a clear specification of which records you want us to disclose. Please include any specific requirements in your request.
Our privacy policy extends to all team members at Stay Tuned. Additionally, contractors may occasionally access your information (e.g., during computer system upgrades). While we minimise contractor access as much as possible, they are also bound by the Stay Tuned privacy policy.
FURTHER INFORMATION AND FEEDBACK
Periodically, we may contact you with updates about our services, new offerings, and health-related information that could benefit you. If you prefer not to receive such communications, please inform us so we can remove you from our contact list.
OPT-OUT
Our website allows users to opt out of receiving communications from us by following the unsubscribe instructions in our messages. If you no longer wish to receive our newsletters or informational materials, you can opt-out by clicking the unsubscribe link.
EMAILS
We are dedicated to maintaining the confidentiality of your email address. We do not sell, rent, or lease our subscription lists to third parties. We will not share your personal information with any third-party individual, government agency, or company unless strictly required by law. We will handle the information you send via email in accordance with applicable federal laws.
ADDITIONAL INFORMATION
To ensure the continual enhancement of our privacy processes, we encourage you to voice any privacy concerns you may have. Please get in touch with us if you have questions about this policy or need more information. For information on the Federal Privacy Act, contact the Office of the Federal Privacy Commissioner at 1300 363 992.
Your privacy matters; we are here to address your concerns and protect your personal information to the best of our abilities.